Returns, Cancellations and Refunds

In the event that your Posh Plonk arrives damaged or faulty, we will happily replace, exchange or issue a credit depending on the extent of the damage. We will require photos so that we can better understand the extent of the damage or issues with the product. If it is necessary for the product to be sent back to us due to damage or being faulty, we will email you a return label to cover the cost of the shipping. We will not be able to replace, exchange or issue a credit for any product that has been dispatched for more than 30 days

Please note that refunds will be credited back to the original credit card or Paypal account used.

We reserve the right to refuse returns if they don’t meet the conditions above.